Variables are a powerful tool that allows you to store, display, and check various client data, such as profile information, previously saved messages, data from a gamification leaderboard, or assigned values.
The Variable value condition is used to verify whether a client’s variable matches the specified value in the condition settings. This enables flexible control over automation actions and logic, taking into account client responses stored in variables.
How the condition works
The condition checks the value of a variable and compares it to a specified value. Depending on the comparison settings, the condition will either be met or not.
For example, suppose you set a keyword that a client must enter to proceed with the automation or receive a bonus.
First, save the client’s response in a variable using the Collect client data action.
Then, use the Variable value condition to check whether the client’s response matches the predefined value.
Parameters for comparing variable values
Is: The condition is met if the client’s variable value exactly matches the specified value.
Is not: The condition is met if the client’s variable value does not match the specified value.
Contains: The condition is met if the client’s variable value includes the specified text or part of a word. This is useful for partial matches.
Not contains: The condition is met if the client’s variable value does not include the specified text or part of a word.
Starts with: The condition is met if the client’s variable value begins with the specified characters (letters or numbers).
More than: The condition is met if the client’s variable value is greater than the specified number (e.g., if the client’s value is 1000 and the condition is set to 100, it will be met).
More than or equal to: The condition is met if the client’s variable value is greater than or equal to the specified number.
Less than: The condition is met if the client’s variable value is less than the specified number.
Less than or equal to: The condition is met if the client’s variable value is less than or equal to the specified number.
Case sensitivity: If case sensitivity is enabled, the condition will differentiate between uppercase and lowercase letters. For example, if a client enters a word with an uppercase letter but you specified it in lowercase, the condition will not be met. Enabling this parameter is important for precise text validation.
How to configure the "Variable value" condition
Add the Variable value condition to the automation.
Select the variable you want to check.
Set the comparison parameter (e.g., "is," "Contains," "More than," etc.) and specify the required value.
Decide whether to enable case sensitivity.
Configure the action that should occur if the condition is met or not.
Examples of use
Checking the answer to the riddle:
If a client’s response to a riddle is stored in a variable, you can use the Variable Value condition to check if their answer matches the correct one.
For example, if the riddle is "What is the word that gives light?" and the correct answer is "sun", you can check whether the client’s response equals "sun". So, if the answer is correct, the client proceeds to the next step but if the answer is incorrect, they receive a message prompting them to try again.
More details in the guide How to reward clients for keywords.
Checking a minimum score
If a client’s score is stored in a variable (e.g., after a test or quiz), you can use this condition to verify if the score exceeds a certain threshold.
For example if the variable "score" is greater than or equal to 10, the client moves to the next stage. Otherwise, they are redirected to retake the test.
More details in the guide How to Create a Test (Quiz).
Checking the client’s category
If a client’s previously selected category is stored in a variable, you can check its value and provide a personalized response.
Use the set variable action to assign a specific value based on the client’s choice:
When needed, perform a variable value check.
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