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TikTok automations are here

Alex Juna avatar
Written by Alex Juna
Updated over a week ago

🤖 ChatPlace Integration with TikTok

ChatPlace is one of the first official TikTok partners to gain access to this new feature. It’s a beta access not available to most other platforms.

🔥 We recommend highlighting this to clients — TikTok automations for Russia and CIS countries currently work only through us.


🌍 TikTok Limitations

The integration doesn't work for all accounts.
These are TikTok-side restrictions, not ChatPlace limitations.


Current status: beta version

Supported accounts:

  • Business accounts (TikTok Business)

  • Registered outside of:

    • USA

    • European Union

    • United Kingdom

    • Switzerland

⛔️ Not supported:

  • Accounts from the regions above

  • Users messaging from these regions

Even if your account is registered in Brazil, but someone from France sends you a message — the automation won’t work.


Important: TikTok checks the registration country of the account.
If your clients use European VPNs but the account itself was created in Russia or Kazakhstan — the automation will still work correctly without errors.


✉️ Available Features

Here’s the main list of available features:

💬 Message Sending

  • Text up to 6,000 characters

  • Images (JPEG/PNG up to 3MB, sent as a separate message)

  • Links are not clickable — send them separately, followed by this message:
    “Copy the link and paste it into your browser”

📇 Card Block

  • Up to 40 characters of text

  • Add up to 3 buttons (20 characters each)

  • Great for menus or quick selections

🔘 Welcome Buttons

  • Up to 4 buttons

  • Trigger automation immediately upon click

Subscription Check

  • Verify if the user is subscribed to your TikTok account

  • Useful for granting bonuses, lead magnets, or access links

⚡️ Quick Bot Creation via Keyword

  • Easy setup via mobile form without a constructor

  • Supports text, images, links, and subscription checks

📤 Broadcasts

  • Send messages to anyone who has interacted with you in TikTok DMs

  • Requires an open 48-hour window

48-Hour Activity Window

  • You have 48 hours after user activity to send messages

  • Limit of up to 10 consecutive messages

  • To send more — a new user action is required

🧠 AI Automations

  • Full GPT-based AI automation support

  • Understands messages, answers questions, collects leads, and follows scripted flows

  • (Soon: a simple AI agent by ChatPlace for easier communication setup)

🔗 Referral Links

  • Manual and automatic creation

  • Track traffic by source

  • Ideal for “invite a friend” campaigns

  • Automation triggers immediately after link click — no user actions required


🚧 Coming Soon

  • Auto-replies to comments

  • Bot triggers from comments

TikTok has announced these features — we’ll add support as soon as they go live.


📌 FAQs

What if an image doesn’t send?
This is likely a regional restriction. We skip that message and continue the automation.

Why are links not clickable?
TikTok doesn't support clickable links — send the link separately and follow with instructions like:
"Copy and paste this link into your browser.".

Can I send messages after 10 have already been sent?
Only if the user interacts again (e.g., sends a message or clicks a button).


If you'd like to start using TikTok with ChatPlace — simply connect your account via the "Accounts" section and set up the desired features.

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