Skip to main content

How to recover your ChatPlace password. What to do if I can’t log in with Facebook or Google?

How to change your ChatPlace account password

i
Written by interpreter
Updated this week

There are two ways to change your ChatPlace password:

  1. Change password in your account (if you know your current password)

  • Click your account avatar in the bottom-left corner.

  • In the popup, select “My Account” → go to General Settings.

  • Enter your current password, then enter a new password.

  • Click “Change Password”.

✅ Done — your password is now updated.

2. Recover your password (if you don’t remember it). Make sure you have access to the email associated with your account.

  • On the login page, click “Forgot Password”.

  • Enter the email address you used to register.

  • Check your inbox — you’ll receive an email with a password reset link. Make sure to check your spam/junk folder if you don’t see it.

  • Click the link in the email and create a new password for your account.

✅ Done — your password is now updated.

If you previously logged in via Facebook or Google, but for some reason this login method is no longer working or suitable for you, create a password for your ChatPlace account.

  • Use the password recovery method described above.

  • Enter the email associated with your Google account if you used Google login, or the email linked to Facebook if you used Facebook login.

  • You will receive a password reset link via email.

After creating a new password, you will have two login options:

  1. Using your email and password

  2. Or continuing to log in with Google / Facebook, depending on your original login method.

Did this answer your question?