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What to do if you accidentally deleted an account? Can automations, clients, or the game be restored?

Accidentally deleted an account from ChatPlace. What happens next?

Alex Juna avatar
Written by Alex Juna
Updated over 3 months ago

When you delete an account from a ChatPlace project, all data associated with this account is permanently removed, including:

  • Automations

  • Growth tools and their settings

  • Clients

  • Chats

Unfortunately, this data cannot be recovered.

Please be extremely careful before disconnecting or deleting an account from ChatPlace. Once the account is removed:

  • Technical Support cannot restore any connected data.

  • The system does not keep backups of automations or client lists tied to that specific account.

If you reconnect the account again later:

  • All settings will need to be configured from scratch.

  • Automations, tools, lists of clients β€” everything must be recreated manually.

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